Terms of use

What Fettlr is

Fettlr compiles a structured photographic record of a property against a schedule of condition, across check-in, the active tenancy and check-out. It is not a legal service and does not assess whether a deduction is reasonable or lawful.

What we don't promise

We cannot guarantee the outcome of any deposit claim, dispute or adjudication. No deposit scheme endorses Fettlr.

Your responsibilities

You're responsible for the accuracy of what you record, for having the right to photograph the property, and for complying with your own obligations to tenants, landlords and deposit schemes. Photographs must not be edited after capture.

Accounts and payment

Agency accounts are billed on the terms agreed at signup, after any free trial period. There is no minimum term. Reports already produced remain yours if an account is closed.

Acceptable use

Do not use Fettlr to record property you have no right to access, to harass anyone, or to compile records you intend to alter or misrepresent.

Liability

Nothing here limits liability that cannot lawfully be limited. Otherwise, our liability for any claim connected to the service is limited to the amount paid for it in the twelve months before the claim arose.

Governing law

These terms are governed by the law of England and Wales.

Contact

Questions about these terms: hello@fettlr.app.