Fettlr
How it works

From your check-in PDF to a referenced check-out record.

Fettlr does one thing: it makes the response to a schedule of condition as structured as the schedule itself. Here is each stage, and what it asks of your team.

The schedule is read

Upload the finished check-in PDF, whichever company or platform produced it. Fettlr parses it into a room-by-room checklist and keeps two things exactly as written: the reference numbering, and the clerk’s own wording. Nothing is paraphrased, because paraphrasing is what breaks the link between a photograph and the claim it answers.

If a document cannot be read cleanly, you are told at that point rather than halfway through an inspection.

Items already noted are flagged

Anything the original schedule recorded as damaged, worn or marked is surfaced first. These are the items a deduction is most likely to turn on, and the ones most often photographed badly or missed entirely. Flagging them up front changes what gets attention during the walk-through.

The property is walked, item by item

One item on screen at a time, with the clerk’s original description above the camera. There is no decision to make about what to photograph or how to name it — the schedule dictates both. A 122-item flat takes about as long as a careful walk-through already takes, and produces a complete record instead of a folder.

Notes and documents are attached

Single-tap notes for the phrases that carry weight in a dispute: pre-existing at check-in, fair wear and tear, cleaned since. Free text where something genuinely needs explaining, and a place to attach the cleaning invoice or contractor receipt so it lands in the same document rather than a separate email.

The report is produced

One PDF, generated in seconds. It names the schedule it was compiled against, carries both inspection dates, and presents each item as a pair — the original wording beside the photograph taken against it.

Two ways agencies run it

Issue it to tenants, or keep it in-house.

Issued with the check-in report

The tenant reviews the schedule against the property in their first week and records anything they disagree with. Disputes that would have surfaced at check-out surface at check-in instead, when correcting them costs nothing.

  • Discrepancies raised while they are still cheap
  • A tenant who has seen the schedule argues less at the end
  • No time from your team beyond the email you already send

Used by your own team at check-out

Your clerk or property manager walks the property in the app. The output is identical whoever holds the phone, which is the point — consistency across staff is what makes a claim survive scrutiny.

  • The same standard from every member of staff
  • Nothing missed, because the schedule sets the list
  • The report on file the day the keys come back

What it does not change.

Worth being explicit about, because most software in this category asks for more than this one does.

  • Your inventory platform, if you use one. Fettlr reads its output and leaves it alone.
  • Your CRM. There is no integration to build and no data to sync.
  • Who holds the deposit, who raises the claim, or where the burden of proof sits.
  • Your check-in process. The schedule is produced exactly as it is today.

No deposit scheme formally endorses any app, and nobody honest will tell you otherwise. What carries weight at adjudication is evidence that is dated, complete, unedited and tied to the same reference numbers the claim is made against. That is the form Fettlr produces.

Try it against a real schedule.

Send a check-in PDF with the address removed and we will run it through and show you the output.

Book a demo