FettlrDeposit disputes are decided on evidence. Most check-outs don’t produce any.
Fettlr turns the check-in schedule you already produce into a guided check-out record — every item photographed against its own reference number, in one report an adjudicator can read cold.
Reads the finished PDF whichever platform produced it, keeping the reference numbers and the original wording.
No CRM connection, no data migration, no change to how you produce inventories.
Identical structure whoever walks the property, which is what makes a claim defensible.
Choose a room, then any line, to see the record that comes back to you.
Your schedule is numbered. The response almost never is.
You produce a detailed, referenced document at check-in. What comes back at the end of a tenancy is a camera roll, an argument, and three weeks of email between a tenant, a landlord and whoever on your team picks it up.
What a check-out usually produces
- Undated photographs with no link to any item in the schedule
- Disagreements raised for the first time at the end, when they are expensive
- Different standards of evidence from every property manager in the branch
- Deductions dropped because they cannot be evidenced, not because they were wrong
What Fettlr produces
- Every photograph tied to the schedule reference it answers
- Items already noted as damaged flagged before anyone photographs them
- The same structure from every property, every tenancy, every member of staff
- One PDF that names its source document and its dates
It sits on top of your process, not through the middle of it.
Fettlr reads the finished check-in PDF, whichever platform produced it. Nothing in your existing workflow has to move.
Issue it at check-in
Send it with the check-in report. The tenant reviews the schedule while the property is fresh, and anything they disagree with surfaces in week one rather than month twelve.
Use it at check-out
Your own clerk or property manager walks the property against the schedule, item by item, with the original wording on screen and the camera under their thumb.
Keep your platform
No integration, no data migration, no change to how you produce inventories. If you already use an inventory platform, Fettlr works from its output.
Four steps, none of which need a decision.
The schedule goes in
Upload the check-in PDF. Fettlr reads it and rebuilds it as a checklist, keeping every reference number and every word the clerk wrote.
The property is walked
One item at a time, with the original description on screen. Anything already recorded as damaged is flagged first, so the items most likely to be charged for get photographed properly.
Notes and documents are attached
One tap for the phrases that matter — pre-existing at check-in, fair wear and tear, cleaned. Free text where something needs explaining, and a place for the cleaning invoice.
The report comes out
A single PDF, produced in seconds, ready to go on file the day the keys come back.
You have no stake in the deduction. Only in how long it takes to settle.
Less time per check-out
Fewer rounds of email between tenant, landlord and branch. A tenant who can see the evidence for a fair deduction accepts it; a tenant with nothing argues about everything, because they have no way to tell the difference.
Deposits released faster
The measure both landlords and tenants judge you on, and the one that shows up in reviews. Structured evidence shortens the part of the process you actually control.
Consistency across the branch
The same standard of record whether the check-out was done by your most experienced clerk or someone in their second week. That consistency is what makes a claim defensible.
Something to point at
When a landlord asks why a deduction was dropped, or a tenant asks why one was kept, there is a document that answers it rather than a recollection.
Built to be read by someone who wasn't there.
That is the whole design brief. An adjudicator, a landlord or an incoming property manager should be able to open it cold and understand exactly what changed and what didn’t.
Cover
The property address, both inspection dates, and the schedule it was compiled against.
Summary
What is unchanged, what has been flagged, and anything the checklist could not reach.
Room by room
Every item as a pair: the clerk’s original wording, and the photograph and note against it.
Documents
Cleaning invoices and receipts, then a statement of who compiled it and when.
The things agents ask first.
Does this take the tenant’s side against our landlord?
Evidence has no side. The landlord’s evidential position is unchanged either way — the burden of proving a deduction sits where it always did. What changes is how long it takes to get to the answer, and how much of your team's time that takes.
We already use an inventory platform. Doesn’t that cover it?
Inventory platforms produce the check-in document. Fettlr works from that document to structure the check-out response against it, whichever platform wrote it. In practice the two sit alongside each other — there is nothing to replace.
What if the photographs contradict our clerk’s report?
You would rather know at check-in, when it costs nothing to correct, than at adjudication, when it costs a claim.
How long does it take to set up?
There is nothing to install on your systems and nothing to integrate. Your first property can be running the same day.
See it against one of your own schedules.
Send us a check-in PDF with the address removed and we will show you exactly what comes back out. Twenty minutes, no obligation.